Privacy Notice

Information We Collect

Information You Provide Directly

When you interact with Cidekar, you may choose to provide us with personal information, including:

• Contact Information: Your name, email address, phone number, and company details when you fill out our contact forms or request information about our services
• Project Information: Details about your software development needs, project requirements, and business objectives when you inquire about our services
• Communication Records: The content of emails, messages, or other communications you send to us
• Account Information: If you create an account or client portal access, we collect login credentials and profile information

Information We Collect Automatically

When you visit our website, we automatically collect certain technical information:

• Website Usage Data: Pages you visit, time spent on our site, links you click, and your navigation patterns
• Device Information: Your IP address, browser type and version, operating system, device type, and screen resolution
• Location Data: General location information based on your IP address (city/region level, not precise location)
• Technical Data: Cookies, session data, and other tracking technologies as described in our Cookie Policy

Information from Third Parties

We may receive information about you from other sources, including:

• Business Partners: Information from referral partners or collaborators who recommend our services
• Public Sources: Information from publicly available sources like company websites, LinkedIn, or business directories when researching potential clients
• Service Providers: Data from third-party tools we use for marketing, analytics, or business operations

How We Use Your Information

We use your personal information for specific, legitimate business purposes:

Providing Our Services

• Responding to your inquiries about our software development services
• Preparing project proposals and estimates
• Delivering contracted services and managing client relationships
• Providing customer support and technical assistance

Business Operations

• Managing our business relationships and communications
• Processing payments and maintaining financial records
• Conducting internal business analysis and planning
• Ensuring the security and functionality of our website and systems

Marketing and Growth

• Sending you relevant information about our services (with your consent)
• Understanding market trends and improving our service offerings
• Developing content that addresses common client needs and challenges
• Building relationships within the software development community

Legal and Compliance

• Complying with applicable laws and regulations
• Protecting our legal rights and interests
• Preventing fraud and ensuring security
• Responding to legal requests and court orders

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to receive marketing communications or use optional website features
• Contract Performance: When processing is necessary to provide services you've requested or to enter into a contract
• Legitimate Interests: For business operations, security, and improving our services, balanced against your privacy rights
• Legal Obligation: When required by law to retain records or comply with regulations

How We Share Your Information

Cidekar does not sell your personal information. We may share your data in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business, including:

• Website hosting and cloud infrastructure providers
• Email marketing and communication platforms
• Analytics and website optimization tools
• Payment processing and accounting services

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Business Transfers

If Cidekar is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change and explain your options regarding your personal data.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encrypted data transmission and storage
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law. Our typical retention periods include:

• Contact and inquiry data: 3 years from last contact
• Client project data: 7 years after project completion for business and tax purposes
• Marketing communications: Until you unsubscribe or opt out
• Website analytics data: 26 months (Google Analytics default)

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access and Portability

• Request access to the personal information we hold about you
• Receive a copy of your data in a portable format

Correction and Updates

• Request correction of inaccurate or incomplete personal information
• Update your preferences and communication settings

Deletion and Restriction

• Request deletion of your personal information in certain circumstances
• Request restriction of processing your data for specific purposes

Objection and Withdrawal

• Object to processing based on legitimate interests
• Withdraw consent for marketing communications or optional data processing

Automated Decision-Making

• Request human review of automated decisions that significantly affect you

To exercise these rights, contact us using the information provided in the "Contact Us" section below.

Third-Party Websites and Services

This Privacy Notice applies only to information collected by Cidekar. Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are designed for businesses and professional use. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices, services, or applicable laws. We will notify you of material changes by:

• Posting the updated notice on our website
• Updating the "Last Updated" date at the top of this notice
• Sending email notifications for significant changes (if you've provided your email address)
• Providing prominent notice on our website for major policy changes

We encourage you to review this Privacy Notice periodically to stay informed about how we protect your information.

Contact Us